Issues with Magine Pro Console
If you can't login to the Magine Pro Console please check if your browser accepts cookies and test to login with another browser. If this shouldn&#...
Tue, 25 Jun, 2019 at 11:43 AM
If the transcoding of an asset fails please check the following: The naming of the video file: The file name has to be written together with no spaces, sc...
Fri, 13 Sep, 2019 at 11:15 AM
If you have connected your Mandrill account with our backend through the Magine Pro Console and the emails aren't send the please check the following s...
Wed, 16 Oct, 2019 at 3:46 PM
If you are experiencing that input fields in console get automatically filled with wrong data e.g. when creating a user or when editing metadata etc. make s...
Thu, 7 Nov, 2019 at 5:24 PM
The asset doesn't show up For an asset to show up in your streaming service it needs a playable video file and a connected metadata asset. If you have...
Fri, 3 Jan, 2020 at 3:54 PM