Issues with Magine Pro Console

Can't login to console
If you can't login to the Magine Pro Console please check if your browser accepts cookies and test to login with another browser. If this shouldn&#...
Tue, 25 Jun, 2019 at 11:43 AM
Transcoding
If the transcoding of an asset fails please check the following: The naming of the video file: The file name has to be written together with no spaces, sc...
Fri, 13 Sep, 2019 at 11:15 AM
Transactional emails aren't triggered
If you have connected your Mandrill account with our backend through the Magine Pro Console and the emails aren't send the please check the following s...
Wed, 16 Oct, 2019 at 3:46 PM
Input fields are prefilled with wrong information
If you are experiencing that input fields in console get automatically filled with wrong data e.g. when creating a user or when editing metadata etc. make s...
Thu, 7 Nov, 2019 at 5:24 PM