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Knowledge base
Our template applications
Apple devices
3
iPad and iPhone app
Apple TV
Jailbreak and Playback
Amazon Fire TV
1
Amazon Fire TV
Android devices
3
Android tablet and phone
Android TV
Root access and Playback
Computers & browser
2
Windows computer and browser
Mac and browsers
Chromecast
1
Chromecast
Smart TVs
2
Samsung Smart TV
LG Smart TV
VOD Audio level
0
Features
Access to your service
9
Register account service
Log in to your service
User settings page
Parental control
Device limit
See all 9 articles
Customise your service
17
TV guides for linear TV (EPG)
My watchlist
Search function
Download and watch offline
Favourite channel list
See all 17 articles
Monetize your content
9
Monetise your content
Subscription model
Advertisement model
Day passes
Free default offer
See all 9 articles
Preparing Your Service For Launch
Plan your streaming service
3
Where to start?
Set up checklist
Magine Pro Glossary
Third party accounts & contracts
6
Google Play Account
Apple's App Store Connect account
Mailchimp & Mandrill
Payment gateway
Google Tag Manager
See all 6 articles
Service branding
5
Domain and basic web set up
Design guidelines
Translations
Terms & Conditions, Privacy Policy and Cookies
Support page and FAQ
Populating your service with content
10
Populating your service with content
VOD source specifications
Metadata specifications for VoD
Upload content and metadata in a bulk
Connecting to S3 bucket
See all 10 articles
Selling your service
2
Packages, offers and promotion codes
Adding advertisement revenue to your service
Communicating with your customers
3
Mailchimp Magine pro integration
Mailchimp set up
Transactional emails with Mandrill
Live Events
Set up your event
4
Live event specifications
Order your live event
Prepare your live event
Connect a live event feed
Magine Pro Console
Access to Magine Pro Console
3
Login to Magine Pro Console
Removing an account from Magine Pro console
Your Magine Pro Console account
Analytics
2
Template dashboards
Custom dashboard
Content
24
Media & Metadata
Release a new channel
Manage rights on broadcasts
Updating metadata on Live channel broadcasts
Release a new VOD
See all 24 articles
Commercial
12
Create a package
Create offers
Disable and re-enable offers
Promo code creation
Bypass checkout codes
See all 12 articles
Users
10
Create user accounts
Access to your content
User search
Handling customer information
Offer details
See all 10 articles
Configuration
19
Branding
Welcome page
Menus and footer
Access rules
Content details
See all 19 articles
Troubleshooting your service
Issues with apps
5
General troubleshooting steps for app and web player problems
Error messages
Advanced troubleshooting steps for Android devices
Advanced troubleshooting steps for Apple devices
Advanced troubleshooting steps for the web player
Issues with payments & login
2
Troubleshooting payments
Troubleshooting login issues
Issues with Magine Pro Console
5
Can't login to console
Transcoding
Transactional emails aren't triggered
Input fields are prefilled with wrong information
My collection or asset doesn't show up in my service
Issues with App releases
0
Magine Pro Updates and Releases
Latest releases
1
Updates and new features 2020
Test
Test
1
test guru
Get in touch
Get in touch
1
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