Users

Create user accounts
If you need to create user accounts for e.g. VIP, testing or Apple review you can do so through the console. Go to the user section in the console and click...
Wed, 3 Jun, 2020 at 5:37 PM
Access to your content
There are two ways of how a user can get access to your content. The user purchases an offer. She will gain access to the content connected to the offer u...
Thu, 24 Sep, 2020 at 4:28 PM
User search
When a customer contacts you and has specific questions about her account status you can look it up in the Magine Pro Console. When searching for a user in...
Thu, 24 Sep, 2020 at 4:36 PM
Handling customer information
After searching for a customer account you can find the details by clicking on the UserID. You can identify the UserID by checking the last 3 letters. A use...
Thu, 24 Sep, 2020 at 4:31 PM
Offer details
In the Offer tab, you will find the information about the customer's active offers.  Images and status sign in the “status” column give clear indica...
Thu, 24 Sep, 2020 at 5:24 PM
Offer history
If you need to check which offers the customer had access to or the success/failure of subscription renewal events you can go to the offer history. You c...
Thu, 24 Sep, 2020 at 5:24 PM
Payment details
On the payments tab, you can check the payment method used by the customers, the status of the payments and investigate failed payments. Payment method ...
Thu, 24 Sep, 2020 at 5:41 PM
Promotions
When clicking on the promotion tab you can see which voucher codes have been consumed by the customer.  When you can click on the campaign ID you will be...
Thu, 24 Sep, 2020 at 5:31 PM
Delete user accounts
If a customer wants that you delete the account you can do so by clicking on the “delete” button in the account details page. The data will be erased from t...
Mon, 20 Jan, 2020 at 11:45 AM