These error messages are used in all devices:


Error message

What does it mean?

| 520 | 

It seems this video is not in your subscription

| 521 | 

This video is not available in your country

| 522 | 

We are experiencing a lot of traffic, please try again later.

| 523 | 

Please upgrade your subscription to view this channel.

| 530 || 532 | 

Sorry, this video is not available.

| 531 || 533 || 534 | 

Sorry, this video is no longer available.

| 535 || 536 | 

It seems you are already watching on another device.

| 537 || 538 | 

Please verify your email to watch this video.

| 539 | 

It seems you have the service open in another video player

| 540 | 

Parental control is activated. You are not allowed to watch this video.

| 542 | 

Wrong PIN code, please try again.

| 545 | 

This video cannot be chromecasted.

| 546 | 

You have too many devices registered to this account. Please, clear the list from your account settings

| 547 | 

Please, enter your postcode.

| 548 | 

You are in the wrong region, the service is not supported here

| 550 | 

Bad request. Illegal request. (Probably a programming error, should only occur during development. Check playback logs for more information.)

| 605 |  

No DRM support, We can't show protected content on this device.

| 606 |

Your browser can not read out content, but it should be able to! Try reinstalling the browser or try another one like Google Chrome or Microsoft Edge.

| 607 | 

Your browser can not read out content, but it should be able to! Try reinstalling the browser or try another one like Google Chrome or Safari.

| 608 |

Your browser can not read out content, but it should be able to! Try reinstalling the browser or try another one like Google Chrome or Microsoft Edge.

| 768 || 322 | 

We got a bump on the road, please try again later.


The webplayer can throw out specific error messages that don't occur when using a mobile app. You can get more information about error codes 1000-9999 here.