We have implemented a cross-platform solution for login on web, mobile and TV devices. After a consumer has created an account she can log in with the same credentials on all devices.
If a consumer has created an account but has difficulties to remember the password one click on the "Forgot password?" will solve the issue. An email with instructions on how to reset the password will be sent automatically to the consumer if the email address is in our database.
The reset password email can be triggered from the web, mobile and TV. Follow these instructions to set up the automated email.
The reset password email link is valid 2 hours.