After searching for a customer account you can find the details by clicking on the UserID. You can identify the UserID by checking the last 3 letters. A user ID always ends on USR.
The details page shows you the following information:
UserID: Unique user ID (can’t be changed)
OpenID: Unique email address used to login (can’t be changed)
Created Timestamp: Time the account was created
Contact email: Email address used for mailings
Locale: Language settings for service messages
Country: Country the account was registered from
Phone number: Customers phone number
Postal code: Customers postal code
Parental control: Indicates if customer has enabled the parental control
Parental pin code: Current pin code for activated parental control
User tags: Added tags to identify special user accounts
Note: Not all fields might contain information as they reflect your signup process and other service settings.
Troubleshooting: If a customer has registered from a country outside your market (abroad) the country field will show the geolocations picked up through the IP address. Another result is that the subscription tab will be blank as your service is only setup for those countries you offer your services.