HelpCenter
Welcome
Login
Sign up
Home
Solutions
Forums
Enter your search term here...
Search
Login
or
Signup
to submit a new ticket
Check ticket status
Solution home
Troubleshooting your service
Issues with apps
5
General troubleshooting steps for app and web player problems
Error messages
Advanced troubleshooting steps for Android devices
Advanced troubleshooting steps for Apple devices
Advanced troubleshooting steps for the web player
Issues with payments & login
2
Troubleshooting payments
Troubleshooting login issues
Issues with Magine Pro Console
5
Can't login to console
Transcoding
Transactional emails aren't triggered
Input fields are prefilled with wrong information
My collection or asset doesn't show up in my service