HelpCenter

Issues with apps 5

• General troubleshooting steps for app and web player problems
• Error messages
• Advanced troubleshooting steps for Android devices
• Advanced troubleshooting steps for Apple devices
• Advanced troubleshooting steps for the web player

Issues with payments & login 2

• Troubleshooting payments
• Troubleshooting login issues

Issues with Magine Pro Console 5

• Can't login to console
• Transcoding
• Transactional emails aren't triggered
• Input fields are prefilled with wrong information
• My collection or asset doesn't show up in my service